Website Privacy Policy

Last updated: 19/1/2026

Soul Bird Psychology (“we”, “us”, or “our”) is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information collected through this website: www.soulbirdpsychology.com.au

1. Collection of Personal Information

We may collect personal information when you:

  • Submit an enquiry or contact form
  • Contact us via email or phone
  • Book or enquire about appointments
  • Use this website

The personal information collected may include your name, email address, phone number, and any information you choose to provide in your message.

This website is not intended to collect sensitive health information. Any personal information provided via this website is voluntary.

2. Use of Personal Information

We collect personal information for the purpose of:

  • Responding to enquiries
  • Providing information about our services
  • Managing appointments and communications
  • Improving the functionality and content of this website

Personal information will not be used for marketing purposes unless you have explicitly consented.

3. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information submitted via this website may be stored electronically and accessed only by authorised persons.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. Personal information may only be disclosed if:

  • Required or authorised by law
  • Necessary to prevent a serious threat to life, health, or safety

5. Cookies and Analytics

This website may use cookies or third‑party analytics tools (such as Google Analytics) to collect non‑identifying information about website usage. This helps us understand how visitors use the site and improve its performance.

You can adjust your browser settings to refuse cookies if you prefer.

6. Access and Correction

You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate, subject to legal and professional obligations.

7. Third‑Party Links

This website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites.

8. Contact

If you have questions or concerns about this Privacy Policy, please contact:

Soul Bird Psychology
Email: contact@soulbirdpsychology.com.au